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Frequently Asked Questions
Order
Currently, YUUGEN.ART ships to the United States and Singapore only.
Additional markets will be added in the coming months.
We offer two categories of items:
1) Regular Stock Items
These items ship within 10 days.
2) Made-to-Order (Custom Order) Items
YUUGEN.ART carries many bespoke “Made-to-Order” works.
These pieces require artisan production time, and usually take approximately 3 months before dispatch.
For each product, you will see this indicated clearly on the Product Page.
We ship with FedEx, fully insured.
Please see our “Shipping Policy” page for more details.
All items ship directly from our YUUGEN Shop Gallery in Fukuoka, Japan.
Yes. When your order ships, you will receive a confirmation email with tracking information.
If you have any inquiries or special requests, please contact us through our Contact page — we will be pleased to assist you.
