We collect personal information from you in several ways to provide and improve our services, including:

a. Information You Provide

• Contact Information: name, email address, phone number, shipping and billing addresses.
• Payment Information: credit/debit card details or payment service information (processed securely through Shopify Payments, PayPal, or other authorized gateways).
• Account Information: username, password, and account preferences if you create an account.
• Communications: messages sent via contact forms, email, or social media.

b. Information Automatically Collected

When you visit our Site, certain data is automatically collected through cookies and analytics tools:

• IP address, browser type, and operating system.
• Pages viewed, time spent, and referring website.
• Device information (desktop, tablet, or mobile).

c. Cookies and Tracking

We use cookies to:

• Improve website functionality and user experience.
• Analyze site performance and visitor behavior.
• Personalize marketing and product recommendations.

You may disable cookies in your browser settings, but some parts of our website may not function properly as a result.

We use your personal information to:

• Process and fulfill your orders (including shipping and returns).
• Communicate with you regarding your order, account, or inquiries.
• Provide customer support and resolve issues.
• Improve our products, services, and website experience.
• Send marketing communications (only if you have opted in).
• Comply with applicable laws and regulations.

We do not sell or rent your personal information.

However, we may share limited data with trusted third parties for operational purposes:

• Shopify: to host our online store and process payments.
• Shipping partners (e.g., FedEx): to deliver your order.
• Analytics and marketing tools (e.g., Google Analytics, Meta Ads): to improve
  site performance and marketing effectiveness.
• Legal or compliance requirements: if required by law, court order, or governmental request.

Each of these service providers is contractually required to handle your information safely and only for the purpose intended.

We retain your personal information for as long as necessary to:

• Complete transactions and provide services,
• Comply with legal obligations,
• Resolve disputes, and
• Enforce agreements.

You may request deletion of your personal data at any time (see Section 7 below).

We take your privacy seriously.

All personal data transmitted through our Site is encrypted via SSL (Secure Socket Layer) technology.

Payment information is processed only through secure and compliant payment gateways (Shopify Payments, PayPal, etc.).

While no system can guarantee absolute security, we continuously review and update our practices to protect your information.

If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

• Right to Know: You may request details about the categories and specific pieces of personal information we collect.
• Right to Delete: You may request deletion of your personal data, subject to certain exceptions (e.g., legal compliance).
• Right to Opt-Out: You may opt out of any “sale” or “sharing” of your personal information (we do not sell personal data).
• Right to Non-Discrimination: You will not be discriminated against for exercising your privacy rights.

To exercise any of these rights, please contact us at:

📩
support@yuugen.art

We will verify your identity before processing your request and respond within 45 days as required by law.

If you reside outside California (for example, in the European Union or Singapore), you may have additional data protection rights under your local laws, such as the GDPR.

You may request access, correction, or deletion of your personal data by contacting us via email.

You may opt in to receive updates, news, and offers from us.

You can unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.

Our Site may contain links to external websites.

We are not responsible for the privacy practices or content of such websites.

We encourage you to review their privacy policies before providing personal information.

Our Site is not directed toward children under 13 years of age.

We do not knowingly collect personal information from children.

If you believe a child has provided us personal data, please contact us immediately for removal.

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.

Any updates will be posted on this page with the revised date.

If you have questions, requests, or concerns about our Privacy Policy or how your personal data is handled, please contact us at:

KUONOVA LLC

Attn: Privacy Officer

Pleasanton, California, USA

📩
support@yuugen.art